How engagements work

From your first click to a release recommendation — the same transparent process every time, whether you order one service or a full quality programme.

1
Step 1
Build your scope

Pick services from the catalogue, a package, or the recommendation quiz — you see an instant, non-binding price range.

2
Step 2
Send your request

Submit your scope and project context. You get a confirmation and a reply within 2 business days.

3
Step 3
Scoping call

A short call with a QA engineer to walk through your product, confirm the full scope, environments, access and timelines.

4
Step 4
Firm quote

You receive a written proposal with the final scope, schedule and a firm price — discounts can end up higher than the calculator showed once we understand the full picture.

5
Step 5
Payment

Pay by bank transfer or online by card via Stripe — either in full upfront, or an advance of up to 50% (negotiable) with the balance on completion.

6
Step 6
We do the work

Testing runs against the agreed scope with progress updates along the way. You always know where the engagement stands.

7
Step 7
Results and release guidance

Full report, defect register with evidence, one included retest round, and a clear Go / Conditional Go / No-Go recommendation — delivered after the final payment.

Payment options
Bank transfer

Standard invoice with bank details — preferred for larger engagements and companies with procurement processes.

Online payment via Stripe

Pay securely by card through Stripe — fastest way to start smaller engagements.

Full payment before results, or an advance of up to 50% (negotiable) before work starts with the balance on completion. Results and deliverables are released after the final payment.

Engagement models

Most common
One-time engagement

A fixed scope tested once: launch checks, a security assessment before a release, a load test before a campaign. One quote, one delivery, one retest round included.

  • Fixed scope and firm quote
  • Typical duration: 1–4 weeks
  • Full upfront or ≤50% advance payment
Complex products
In-depth programme

For larger or regulated products that need several disciplines combined — deep experience testing plus security, performance and automation — coordinated across milestones.

  • Phased plan across categories
  • Milestone-based payments
  • Dedicated senior QA lead
Continuous quality
Long-term partnership

Ongoing testing alongside your release cycle: regression before every release, automation maintenance, advisory and mentoring. Priced as a monthly retainer with commitment discounts.

  • 3, 6 or 12-month terms with extra discounts
  • Monthly invoicing
  • Priority scheduling and response
What you always receive

Executive summary for business stakeholders

Confirmed scope, assumptions, exclusions and tested environments

Test approach and scenario inventory

Defect register with severity, priority, evidence and reproduction steps

Business-impact and technical-risk assessment

Recommendations ordered by urgency and value

Release guidance

Retest results when a retest round is included

Release recommendation: Go, Conditional Go or No-Go

One retest round is included by default in every service baseline

Customer authorization is required before security, performance or production testing